

SHORELINE
Coordination Services
Specialists in Coordination, Coaching and Mentoring.

ABOUT US
Welcome to our page!
My name is Heaven. I am a highly skilled Support Coordinator and Psychosocial Recovery Coach servicing the Gold Coast region, as well as the option for remote support.
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For four years, I worked in various teams within the National Disability Insurance Agency (NDIA) in delivering the National Disability Insurance Scheme (NDIS) - Australia's largest social reform since Medicare. These teams include:
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Planning as a Senior Planner (Gold Coast and Logan)
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Technical Advisory Branch (TAB) as a Senior Advisor (National)
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Administrative Appeals Tribunal (AAT) Branch as a Senior Case Manager and Team Leader (Queensland)
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Before working for the NDIA, I was a Case Manager at Queensland Corrective Services.
I also have degrees in Psychological Science and Criminology/Criminal Justice. In addition, I have completed additional training in Trauma-Informed Care.
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We are able to support Plan Managed and Self Managed participants only at this stage.
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Find out if we are the right fit for you here.

SERVICES WE OFFER
Shoreline Coordination Services specialises in the following areas, depending on your disability specific needs, goals and funded supports.
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1. Coordination of Supports (Level 2)
2. Specialist Support Coordination (Level 3)
3. Psychosocial Recovery Coaching
4. Assistance in Coordinating or Managing Life Stages, Transitions and
Supports
Get in Touch
Please send us a short message outlining what it is you are needing assistance with.
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We will aim to get back to you as quickly as possible.
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We look forward to hearing from you soon!
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Alternatively, please email us at